Managed services that run the stack so you can run the business
Three ways Clevertek carries the operational load: full-stack managed services across your network, security, cloud and communications estate; application modernisation and data platforms that remove manual work; and hyperscaler expertise for AWS, Azure and GCP — landing zones, migrations and day-2 operations without the finger-pointing.
Three service families, one accountable team
Managed Services
The infrastructure runs, your team builds. NaaS, secure transformation, remote ops, staff augmentation — managed so you stop juggling vendors and start owning outcomes.
9 solutionsApplication & Data
Applications age, data sprawls, and the gap gets filled with manual work. Modernisation, custom builds, managed databases, and analytics — so your software works as hard as your people.
4 solutionsHyperscaler Services
AWS, Azure, GCP — one team that knows all three, your workloads, and the India realities of cost and compliance. Landing zones, migrations, and day-2 operations without the finger-pointing.
11 solutionsThe infrastructure runs. Your team builds.
Every engagement is scoped to your environment — capacity, sites, compliance and support model — so you get a tailored plan rather than a fixed SKU. Pricing is quote-only, and our solutions architects work through your requirements before any proposal.
Service desk and incident response
One entry point for faults across every service we run, with severity-based response targets written into the contract rather than described in a brochure.
Monitoring and telemetry
Circuit, device, platform and application telemetry collected into one set of dashboards, with alerting that fires on degradation instead of waiting for a user to report it.
Change and capacity management
Planned changes go through a documented window with rollback defined, and capacity is reviewed against growth so a link or cluster does not saturate between planning cycles.
Security operations
Patching, vulnerability triage, policy review and access recertification run on a calendar, with the evidence retained so an audit becomes a query rather than a project.
Vendor and carrier coordination
We hold the relationship with carriers, OEMs and hyperscalers, so an underlay fault or an open support case is raised with the evidence attached rather than handed back to you.
From inventory to steady state in four stages
The four stages below apply whether the engagement covers a single service family or the whole estate. Each one ends in something you can review: an inventory, a design and quote, a transition plan with rollback defined, and a service review pack.
1. Scoping
An inventory of sites, circuits, platforms and applications, with the outcomes you are accountable for written down before any architecture is proposed.
2. Design and quote
A target design, a phased delivery plan and a quote-only price broken into its elements, so each part can be approved or deferred on its own merits.
3. Transition
Migration run in phases, with the existing service left running until the new one has held under production load and a rollback path agreed before each cutover.
4. Run
Steady-state operations under one service level agreement, with service reviews at a fixed cadence covering incidents, changes, capacity and the roadmap.
Questions buyers actually ask
What does a managed service contract actually cover?
Everything in scope is named: the services, the sites or platforms they apply to, the response targets, the support hours and the change process. Anything outside that list is quoted separately rather than being absorbed silently.
How is a managed service priced?
Quote-only. Pricing is built from the estate you actually have, such as site count, circuit mix, platform count and user numbers, rather than from a per-seat list that ignores the shape of the environment.
Do we lose control of our own infrastructure?
No. You keep ownership of the accounts, the data and the architecture decisions. We hold the operational responsibility and the audit trail, and the access we use is named, role-based and logged.
How do you handle the layers we already manage in house?
Co-managed arrangements are common. We take the layers you want off your plate and leave the rest with your team, with the boundary written into the service description so it does not drift over time.
What happens at the end of the contract?
Documentation, configurations, monitoring and the knowledge needed to run the estate stay yours throughout rather than being assembled at exit. Leaving is a planned handover, not a recovery exercise.
Tell us which capability you need managed
A solutions architect will scope the right service model for your estate — and you get a single accountable SLA across everything we run for you.