Toll Free Number
National toll-free numbers (1800 series) with IVR, call recording, and real-time analytics — build customer confidence without charging them for the call.
Overview
A toll-free number tells customers you are established, you want their business, and you are willing to pay for the call. We offer both India Domestic Toll-Free (1800 series) and International Toll-Free (ITFS) numbers reachable from 40+ countries — so your customers call you free of charge whether they are in Mumbai or Manhattan. Calls are routed through our SIP voice platform with IVR, call recording, and real-time analytics that turn incoming calls into measurable business data.
Clevertek scopes every engagement to your environment — capacity, sites, compliance and support model — so you get a tailored plan rather than a fixed SKU. Pricing is quote-only, and our solutions architects will work through your requirements before any proposal.
Our approach
We provision and manage both domestic and international toll-free numbers. India 1800 numbers come with full TRAI/DoT compliance — PDO registration, annual compliance filing, and regulatory reporting managed on your behalf. International toll-free (ITFS) numbers are available from 40+ countries through our global carrier interconnects, with the same IVR, call routing, and analytics platform. Calls are routed over QoS-guaranteed SIP trunks to your contact centre, desk phones, or mobile forwarding.
Why work with us
India 1800 toll-free numbers
Pan-India toll-free numbers reachable from any Indian fixed or mobile line — charged to your business, free for the customer. TRAI/DoT compliance handled end-to-end.
International toll-free (ITFS) — 40+ countries
International toll-free numbers reachable from 40+ countries including UK, US, Canada, UAE, Singapore, Australia, Germany, France, Saudi Arabia, and more.
IVR and intelligent routing
Custom IVR menus with time-based routing, geographic routing by caller location, language preference routing, and VIP caller prioritisation.
Call recording and quality monitoring
Record every call for compliance, training, and dispute resolution. Real-time MOS scoring, jitter, and packet loss monitoring per session.
Real-time analytics dashboard
Live dashboard showing active calls, queue depth, average wait time, abandonment rate, and geographic distribution of callers by country.
Scalable from 10 to 10,000 calls per day
No capacity limits — handles traffic spikes during marketing campaigns, seasonal peaks, or product launches without busy signals.
Key benefits
What this solution delivers for your business.
Free for customers, everywhere
Domestic 1800 numbers free from any Indian line. International toll-free free from 40+ countries — customers call without hesitation, regardless of location.
Measure marketing campaign ROI
Unique toll-free numbers per campaign track which channel drives inbound calls — TV, radio, billboard, online — with caller country, time, and duration data.
National and international reach
One toll-free number or a portfolio of numbers (domestic + per-country) gives customers a free way to reach you wherever they are.
TRAI compliance included
India 1800 PDO registration, annual compliance filing, and regulatory reporting managed — no administrative burden on your team.
Turn calls into structured data
Every call generates structured data — caller country, time, duration, IVR path, agent handle time — feeding into CRM and analytics tools.
What's included
Part of this managed service.
India 1800 toll-free
National toll-free numbers with TRAI/DoT regulatory compliance managed end-to-end.
- Pan-India 1800 number
- PDO registration handled
- Annual compliance filing
- Number porting available
International ITFS
International toll-free numbers from 40+ countries through global carrier interconnects.
- UK 0800 / 0808
- US/Canada 1-800 / 1-888 / 1-877
- UAE 800 numbers
- Singapore, Australia, EU, APAC
IVR and call routing
Custom IVR menus with time-based, geographic, and language-based routing.
- Multi-level IVR menus
- Time-of-day routing
- Geographic routing by country
- Language-based routing
Call recording and analytics
Full call recording with real-time quality monitoring and compliance-grade storage.
- Per-call recording (WAV/MP3)
- Real-time MOS scoring
- Compliance storage (7yr)
- Live analytics dashboard
Where it helps
Real-world scenarios where this solution delivers measurable outcomes.
Global customer support centre
Publish domestic 1800 for Indian customers and ITFS numbers for UK, US, UAE markets — all routing to the same contact centre platform, all calls recorded for quality.
International marketing campaign
Run a campaign across India, UK, and UAE — unique toll-free numbers per market, per channel. Measure which market and channel drives the most inbound calls.
Questions buyers actually ask
Which countries support international toll-free?
40+ countries including UK, US, Canada, UAE, Saudi Arabia, Qatar, Kuwait, Singapore, Malaysia, Australia, New Zealand, Germany, France, Italy, Spain, Netherlands, Sweden, Switzerland, Japan, Hong Kong, and more. Contact us for the full country list.
How are international toll-free calls billed?
Billed to your business at a per-minute rate that varies by originating country. The caller pays nothing. Rates are published and predictable — no surprise surcharges.
Can I have both domestic and international toll-free on the same number?
Not on the same number — a 1800 number is India-only. But you can have a portfolio of per-country toll-free numbers (UK 0800, US 1-800, UAE 800) all routing to the same platform.
More in Voice Services
Ready to scope a solution?
Talk to a Clevertek solutions architect about your requirements — no obligation.