Private Line & MPLS
Private any-to-any MPLS/VPLS fabric with traffic isolation, CoS queuing and MEF-compliant SLA guarantees — site-to-site, site-to-DC and site-to-cloud connectivity over a single managed underlay, not a tangle of carrier relationships.
Overview
When your business runs on multiple sites — factories, offices, data centres — the network connecting them cannot be best-effort. Private Line and MPLS replaces shared internet transit with dedicated, SLA-backed connectivity between sites that delivers predictable latency, zero packet loss on the private path, and guaranteed throughput regardless of internet congestion. Traffic stays on your private network, isolated from public internet routing, with class-of-service tagging to prioritise real-time voice and video alongside bulk data.
Clevertek scopes every engagement to your environment — capacity, sites, compliance and support model — so you get a tailored plan rather than a fixed SKU. Pricing is quote-only, and our solutions architects will work through your requirements before any proposal.
Our approach
We design, provision, and manage private point-to-point circuits and MPLS VPNs for enterprises that need deterministic performance between fixed locations. Every circuit comes with a committed information rate (CIR), latency and uptime SLAs, and class-of-service (CoS) queuing for application-aware traffic management. We handle carrier procurement, circuit delivery, CPE configuration, BGP/OSPF routing, and ongoing 24x7 monitoring — so your sites communicate as if they share a single LAN, without managing carrier relationships per location.
Why work with us
Guaranteed latency and zero packet loss
Private circuit means traffic never touches the public internet. Latency is measured and guaranteed between endpoints — no jitter, no variable routing, no packet retransmission from congestion.
Class-of-service traffic prioritisation
Voice, video, and real-time applications get priority queuing while bulk data and backups use remaining capacity. CoS policies are configured per circuit and monitored for compliance.
SLA-backed uptime and availability
Committed uptime, latency, jitter, and mean-time-to-repair MTTR SLAs per circuit — monitored 24x7 with automated escalation when thresholds are breached.
Scalable from 2 Mbps to 100 Gbps
Start at the bandwidth you need and scale on the same infrastructure. MPLS VPN topology supports adding new sites without reconfiguring the existing network — just a single connection to the nearest aggregation point.
Multi-carrier diversity for resilience
Physically diverse fibre paths, dual CPE at critical sites, and automatic BGP failover ensure a secondary path activates within seconds if the primary link drops.
Single contract, one accountable provider
Every circuit, every site, every carrier — managed under one contract with a single SLA, one escalation path, and unified reporting across your entire private network.
Key benefits
What this solution delivers for your business.
Predictable application performance
Dedicated bandwidth with CoS queuing ensures SAP, ERP, video conferencing, and VoIP perform consistently across all sites — no dropouts during peak hours or file-transfer windows.
Reduced network complexity
MPLS VPN replaces point-to-point circuits and site-to-site VPN overlays with a single, managed fabric. New sites connect in days, not weeks, without rearchitecting the WAN.
Faster issue resolution
24x7 NOC monitors every circuit end-to-end. Faults are detected and escalated before users notice — mean time to respond measured in minutes, with automated carrier ticket logging.
Better cost predictability
Fixed monthly pricing per circuit with committed bandwidth. No variable data charges, no egress fees, no unexpected overage bills from ISP usage spikes.
Business continuity readiness
Diverse routing with automatic failover means a fibre cut or carrier outage in one location does not isolate your sites. Traffic reroutes through the secondary path within seconds.
Audit-ready network visibility
Per-circuit SLA compliance reports, throughput trends, and incident history available on demand — for internal audits, regulatory compliance, or vendor performance reviews.
What's included
Part of this managed service.
Point-to-point private line
Dedicated fibre or Ethernet circuit between two locations — no contention, no internet transit, guaranteed throughput.
- 2 Mbps to 100 Gbps
- Ethernet or STM interfaces
- Symmetric bandwidth
- Zero packet loss on path
MPLS VPN
Layer-3 VPN connecting multiple sites over a private MPLS backbone with class-of-service traffic management.
- Full-mesh or hub-spoke topology
- CoS queuing (4 classes)
- BGP/OSPF routing
- Multi-VRF segmentation
SLA-backed service
Committed uptime, latency, jitter, and MTTR per circuit — monitored 24x7 with automated escalation.
- 99.9% uptime SLA
- Latency <5ms metro / <25ms national
- MTTR <4 hours
- Automated SLA compliance reporting
Last-mile diversity
Diverse physical fibre paths into each site with automatic failover — essential for mission-critical locations.
- Physically diverse fibre routes
- Dual CPE option
- BGP-based failover
- <30 second failover time
24x7 NOC monitoring
Proactive monitoring of every circuit for latency, packet loss, throughput, and uptime — with automated fault escalation.
- End-to-end circuit monitoring
- Threshold-based alerting
- Automated carrier ticketing
- Customer portal for status
Managed CPE and routing
We supply, configure, and manage the CPE at each site — routing, QoS, and monitoring are handled end-to-end.
- Cisco/Juniper CPE
- BGP/OSPF/static routing
- QoS and CoS configuration
- Firmware and security updates
Where it helps
Real-world scenarios where this solution delivers measurable outcomes.
Multi-site enterprise WAN
Connect headquarters, regional offices, and factories over a private MPLS VPN with CoS prioritisation — ERP traffic gets premium queuing, file syncs use best-effort, and voice is always clear regardless of WAN load.
Data centre interconnection
Link multiple data centres over private fibre with zero packet loss for synchronous replication, database mirroring, and disaster-recovery traffic that cannot tolerate internet variability.
Financial trading connectivity
Connect trading floors to exchanges and clearing houses over ultra-low-latency private circuits with deterministic sub-millisecond latency and physically diverse paths.
Branch-to-data-centre backhaul
Connect retail branches, bank branches, or remote offices to the central data centre over a dedicated private line — consistent performance for thin-client, POS, and CCTV backhaul.
Hybrid cloud extension
Extend the private MPLS VPN into cloud provider edge routers for consistent performance between on-premise sites and cloud VPCs — with the same CoS policies and SLA guarantees.
Questions buyers actually ask
What is the difference between private line and MPLS?
A private line is a point-to-point circuit connecting two locations directly. MPLS is a multi-point VPN connecting many sites over a shared provider backbone with traffic isolation and class-of-service — you get any-to-any connectivity instead of a mesh of point-to-point circuits.
Can private line and MPLS coexist?
Yes. Many enterprises use private lines for high-bandwidth data-centre interconnects and MPLS for general site-to-site connectivity. Both are managed under the same SLA and monitoring framework.
How quickly can a new site be added?
MPLS sites with fibre availability can be connected within 2-4 weeks for metro locations. Non-metro sites follow carrier lead times, but the failover path and monitoring are configured before go-live.
Do you provide the router at each site?
Yes. CPE is included as part of the managed service — we supply, configure, and manage Cisco or Juniper devices with routing, QoS, and monitoring pre-configured for each site.
What happens when a fibre is cut?
Diverse physical paths with BGP-based automatic failover activate a secondary route within seconds. Our NOC detects the cut, confirms the failover, and initiates carrier repair — you get one status update.
Ready to scope a solution?
Talk to a Clevertek solutions architect about your requirements — no obligation.