Dedicated Internet Access
Symmetric leased-line and dedicated internet circuits with SLA-backed uptime, committed information rate (CIR) and class-of-service guarantees. Delivered over diverse fibre with BGP peering for multi-homed resilience — one contract, one accountable provider.
Overview
A shared, best-effort broadband connection is fine until the business depends on it. Dedicated Internet Access (DIA) replaces contended, best-effort connectivity with a dedicated, symmetric internet connection that delivers SLA-backed performance — committed uptime, sustained throughput, and predictable latency. Built for enterprise use, it supports scalable bandwidth from 10 Mbps to 10 Gbps, IPv4/IPv6 dual-stack, and flexible last-mile delivery via fibre, FTTx, or licensed wireless. Your connection is yours alone — no contention, no bandwidth sharing, no neighbour-effect during peak hours.
Clevertek scopes every engagement to your environment — capacity, sites, compliance and support model — so you get a tailored plan rather than a fixed SKU. Pricing is quote-only, and our solutions architects will work through your requirements before any proposal.
Our approach
We provision and manage dedicated, uncontended internet connections for enterprises that cannot afford the unpredictability of shared consumer broadband. Every DIA circuit comes with a committed information rate (CIR), a business SLA covering uptime, latency, and packet delivery, and 24x7 proactive monitoring from our NOC. We handle the carrier coordination, last-mile delivery, BGP peering, and ongoing support — so your team gets a reliable internet connection without managing carrier relationships. Bandwidth scales on the same last mile as your business grows, and dual-path diversity with automatic failover keeps you online when the primary link drops.
Why work with us
Dedicated, uncontended bandwidth
1:1 contention ratio means the bandwidth you pay for is the bandwidth you get — no sharing, no slowdowns during peak hours, no neighbour-effect from nearby users consuming capacity on the same link.
SLA-backed performance
Committed SLAs cover uptime, latency, jitter, and packet delivery. Every circuit is monitored 24x7 against SLA thresholds, with automated escalation when metrics breach committed levels.
Symmetric upload and download
Identical bandwidth in both directions supports critical business workflows — cloud backups, video conferencing, large-file transfers, and real-time collaboration tools that need upload capacity as much as download.
Scalable from 10 Mbps to 10 Gbps
Start with the bandwidth you need today and scale up on the same last mile as your business grows — no infrastructure changes, no new carrier negotiations, no service disruption during upgrades.
Multi-mode last-mile delivery
Delivered over fibre, FTTx, or licensed wireless depending on location, site requirements, and carrier availability — with dual-path diversity for automatic failover on primary link loss.
24x7 monitoring and proactive support
Every circuit is monitored round the clock from our NOC for latency, packet loss, throughput, and availability. Issues are detected and escalated before they become user-facing outages.
Key benefits
What this solution delivers for your business.
Consistent application performance
Dedicated, uncontended bandwidth ensures predictable performance for cloud applications, video conferencing, VoIP, VPNs, and enterprise workloads — no more mid-afternoon slowdowns.
Reduced connectivity failures
Enterprise-grade SLAs and dual-path diversity minimise downtime risk. A secondary path activates automatically if the primary link drops, keeping your business online.
Faster issue resolution
24x7 NOC monitoring with automated alert correlation means issues are detected before users notice. Mean time to respond is measured in minutes, not hours.
Scalable network growth
Bandwidth upgrades on the same last mile — no new fibre runs, no carrier re-negotiation, no service disruption. Grow from 10 Mbps to 10 Gbps as your business demands.
Better network visibility
Web-based reporting provides per-circuit SLA compliance, throughput trends, and incident history. Your team gets the data they need for audits, capacity planning, and vendor management.
Future-ready connectivity
IPv4/IPv6 dual-stack support ensures compatibility with modern networks and IoT deployments. SD-WAN-ready configuration means your DIA circuit integrates seamlessly into an SD-WAN fabric.
What's included
Part of this managed service.
Dedicated bandwidth
1:1 contention ratio with committed information rate (CIR) — no bandwidth sharing, no peak-hour degradation.
- 10 Mbps to 10 Gbps
- CIR guaranteed
- Symmetric speeds
SLA-backed service
Committed uptime, latency, jitter, and packet-delivery SLAs — monitored 24x7 with automated escalation.
- 99.9% uptime SLA
- Latency guarantees
- Automated reporting
Multi-mode last mile
Delivered over fibre, FTTx, or licensed wireless depending on location and site requirements.
- Fibre (primary)
- FTTx / wireless backup
- Dual-path diversity
IPv4/IPv6 dual-stack
Full dual-stack support for modern network compatibility and IoT/cloud readiness.
- Static IPv4 /48 block
- IPv6 /64 assignment
- BGP peering included
24x7 NOC monitoring
Proactive round-the-clock monitoring with threshold-based alerting and automated fault escalation.
- Latency/loss/jitter tracking
- Throughput trending
- SLA compliance dashboards
SD-WAN ready
Pre-configured for integration into SD-WAN fabrics — zero-touch onboarding into our orchestration layer.
- Zero-touch provisioning
- Path steering ready
- CoS marking compatible
Where it helps
Real-world scenarios where this solution delivers measurable outcomes.
Head-office connectivity
Replace a contended shared link with dedicated, SLA-backed DIA for your corporate headquarters — consistent performance for 100+ users running cloud ERP, video conferencing, and real-time collaboration tools.
Data centre internet access
Provision dedicated, high-bandwidth internet for your data centre or colocation facility. BGP peering with full route tables ensures optimal path selection and multi-homed resilience.
SD-WAN primary underlay
Use DIA as the primary transport underlay for your SD-WAN fabric. Dedicated bandwidth with CIR guarantees provides the predictable baseline that SD-WAN application-aware steering relies on.
Branch-office modernisation
Upgrade branch offices from shared internet to dedicated DIA. Symmetric speeds support two-way video, cloud-based POS, and real-time inventory systems that struggle on asymmetric consumer links.
Questions buyers actually ask
How is DIA different from broadband?
Broadband is a contended service — you share bandwidth with other users on the same aggregation point, and performance varies with neighbourhood demand. DIA is dedicated: the full bandwidth is yours, with a committed information rate (CIR), a business SLA, and proactive monitoring. Broadband suits homes and small offices; businesses that depend on the connection for revenue run on DIA.
What speeds are available?
From 10 Mbps to 10 Gbps, symmetric. The right starting bandwidth depends on your user count, application mix, and growth plan — our solutions architects will scope the right circuit during the engagement.
How quickly can I get connected?
Fibre-based DIA follows carrier installation lead times, typically 2-4 weeks for metro locations. FTTx and wireless options can be provisioned faster. Failover path and monitoring are configured before go-live.
What happens when my DIA link goes down?
Dual-path diversity with automatic BGP-based failover activates a secondary link within seconds. Our NOC detects the failure, initiates the failover, and coordinates carrier repair — you make one call, we handle the rest.
Can I upgrade bandwidth later?
Yes. Bandwidth can be upgraded on the same last mile without infrastructure changes or service disruption, from 10 Mbps up to 10 Gbps as your business grows.
Ready to scope a solution?
Talk to a Clevertek solutions architect about your requirements — no obligation.