Communications & Collaboration
One platform for voice, video, contact centre and team messaging — your people communicate, we run the backbone. UCaaS, CCaaS, CPaaS, and AI-driven CX from a single accountable provider.
Unified communications, contact centre, CPaaS, cloud voice and CX management delivered as an integrated platform. A single identity follows the user across desk phone, softphone, mobile and video — one directory, one voicemail, one presence model.
Products in this family
Each capability is delivered as a managed service. Select one to scope a solution or request a quote.
Unified Communications (UCaaS)
Converged cloud communications combining cloud PBX, HD voice, video conferencing, persistent messaging and presence in one platform — one identity across desk phone, soft client and mobile. SIP trunking and SBC integration let existing on-prem PBX investment coexist with the cloud migration journey, so you phase in at your pace instead of replacing everything on day one.
Learn moreContact Center (CCaaS)
Cloud contact centre with skills-based routing, ACD, IVR, predictive dialler and CRM screen-pop across every channel — voice, chat, email and social. Real-time supervisor dashboards, workforce management and quality monitoring ensure the right agent handles every interaction with full context. Your customers stop repeating themselves, and your agents stop starting from zero.
Learn moreCPaaS
Programmable communications delivered through REST APIs and webhooks — embed voice calling, SMS, WhatsApp messaging and WebRTC video into any application without your developers learning telecom protocols. Built for click-to-call, OTP delivery, two-factor authentication and in-app video. The telco-grade building blocks, none of the telco complexity.
Learn moreCloud Voice & CX Platform
AI-first cloud voice platform with multilingual NLU-based IVR that parses intent across Indian languages — Hindi, English, Tamil, Bengali and more. Sentiment analysis on call audio, conversational AI that escalates contextually, and omnichannel journey orchestration so a customer who texts then calls never repeats their problem. CX as a platform, not a set of disconnected tools.
Learn moreSIP Trunking & Number Porting
Keep your PBX, swap the carrier. SIP trunks with managed number porting that preserves published numbers across the move — zero downtime, zero missed calls. Includes QoS marking, codec negotiation (G.711, G.729, Opus), configurable call admission control and SBC hand-off. Better economics on the pipe without replacing the system you already own.
Learn moreCompliance Recording
Policy-based capture and encrypted retention of voice calls, video meetings and digital interactions — purpose-built for regulatory compliance (SEBI, IRDAI, TRAI, BFSI norms). Searchable retrieval with legal-hold controls, access logging and tamper-evident storage. When a regulator or dispute calls, the record is findable, not fabricated.
Learn moreNeed a solution tailored to your environment?
Our solutions architects will scope the right product mix for your infrastructure, timeline and budget — no obligation.